Suggestions & Complaints
Want to make a suggestion to the practice?
Your comments and suggestions are important to us. Please click on the 'Suggestions Form' link, complete the form and send them to us.
Please note : only use this form for comments about the practice and suggestions as to how we can improve our service to you.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
Want to make a complaint?
We make every effort to give the best service possible to everyone who attends our Practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please complete this form and the Practice Manager will deal with your concerns appropriately.
POhWER - NHS Complaints Advocacy Service
If you are unhappy with the care and treatment that you, or someone else, is currently receiving or has received from the NHS, please contact us.
We provide a free, independent and confidential advocacy service to support people with their NHS complaint.
POhWER can be contacted in the following ways:-
Telephone: 0300 200 0084