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Online access

The practice offers online services for those patients who wish to order prescriptions or book routine appointments online. Patients registered for online services can also view a summary of their medical record.

In order to use the new online service you will need to register. Registration is quick and easy but has to be done in person at the surgery reception, you need to bring some ID with you. The receptionist will be able to provide you with your unique username and password. You will then need to go to the surgery website (the address is with the information you will be given by the receptionist) and find the Online Services page. This will give you the link to SystmOnline so you can log into the service.

You are able to register other family members or people you care for ie partners/elderly parents but their registration details will be sent to them directly rather than given to you.

A parent or guardian can register and use accounts on behalf of children under the age of 11.

Once you are registered for online services you can request access to coded information from your medical records.  You will be sent some information and asked to sign and complete a registration form. The information explains your responsibilities for the security of your medical information and how you should safeguard access to it.  Your usual GP will consider your request for access and will say whether it is appropriate or not.  In some cases access may not be granted if there is information which might be considered harmful or upsetting to you or someone else.

If you are not sure about accessing your records online, please ask to speak to the Practice Manager who will explain the process to you.

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